Privacy Policy

Last updated: 21 March 2025

At Kemnay Roofing, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information that you provide when using our website: https://kemnayroofing.co.uk.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Kemnay Roofing

Website: https://kemnayroofing.co.uk

Email: [email protected]

Phone: 07893 944596

2. What Information We Collect

We may collect and process the following data:

Personal details such as your name, email address, phone number, and address, when you fill in a contact form or request a quote.

Technical data such as your IP address, browser type, operating system, and details of your visits to our website (e.g., pages viewed, time spent).

Cookies and similar tracking technologies (see Section 6).

3. How We Use Your Information

We may use your information to:

Respond to enquiries and provide quotes or services.

Improve our website and customer experience.

Maintain internal records for business purposes.

Comply with legal or regulatory obligations.

We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

Consent – When you provide information through our forms.

Contract – Where processing is necessary to provide a quote or service.

Legal obligation – To comply with applicable laws.

Legitimate interests – To maintain and improve our services.

5. How We Store Your Data

We store your personal data securely and take appropriate steps to protect it from unauthorised access, loss or disclosure.

Your information is retained only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal and regulatory requirements.

6. Cookies and Tracking

Our website may use cookies to:

Ensure functionality of the site

Collect anonymous usage data (e.g., via Google Analytics)

You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict our processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner's Office (ICO)